AI that chats · You stay in the loop
Every item routes through you. Fetch it, paste it, read the reply, carry it back. Then the next one.
From AI chatter to AI that quietly gets work done.
We help organisations decide where AI fits, build the right solution, and put it into use — behind your team, or in front of your customers. Two founders with 25+ years of software engineering each, doing the work themselves.
25+YRS ENGINEERING EACH
2FOUNDERS, NO HANDOFFS
QLDBASED, AU-WIDE
The boring work, handled in minutes.
SO PEOPLE CAN DO THE INTERESTING PART
STANDBY
0.0sINCOMING · WEB FORM
FROMshorelegal.example · /new-matter
REWills & estates · Brisbane · Jane C.
NAMEJane Citizen
MATTERWills & estates
LOCATIONBrisbane CBD
URGENCYWithin 2 weeks
“We’re looking to get our wills sorted, ideally next week. Tuesday or Wednesday afternoon would suit best.” — submitted 09:14
AGENT · WORKFLOW
- +0.4sClassified enquiryMatter: Estates · jurisdiction QLD · returning name not in CRM
- +0.9sCleared conflictsNo conflict in matter register · safe to engage
- +1.4sFound 3 slotsTue 21st 2pm/3:30pm · Wed 22nd 4pm — Estates partner
- +2.0sCreated matter fileActionStep · tagged warm · 14-day SLA timer started
- +2.6sSent intake packWelcome email · ID form · fee schedule · 3 slot links
- +3.2sBriefed the partnerSlack DM with 3-line summary + matter link
New matter open, conflict-checked, three slots offered, partner briefed.
ILLUSTRATED · CLICK A TAB TO SWAP
What’s different
We can take it from a first question to production.
01
Founder-led, end to end
You talk to the engineers writing the code. The people who scope the work are the people who deliver it, and they stay with it from the first call to handover.
02
Software engineers first
25+ years each shipping production software — enterprise, government, startups. We’ve been integrating systems long before they had “AI” in the name.
03
In it for the change
We started ShoreLogic because the gap between what AI can do and what organisations have actually put into use is enormous. We close it for Australian organisations, one system at a time.
Beyond the chat window
AI that chats vs AI that works.
Both are useful. One answers a person. The other coordinates a workflow around clear rules, existing systems and deliberate human checkpoints.
AI that works · The system runs
The agent reads, decides and acts across every system at once. You get the outcome, not the legwork.
Human oversight is designed in.
Approvals, exceptions and high-impact decisions stop at clear checkpoints.
See what we build →Approvals, exceptions and high-impact decisions stop at clear checkpoints.
What we build
Common ways AI helps, not a fixed catalogue
Start with whichever sounds closest to your need. A solution may combine several categories, and when a build is needed it is designed around your organisation rather than forced into a standard package.
01
AI workflow automation
End-to-end automation for repetitive work that consumes your team’s time.
- →Document intake and processing
- →Automated client handling and workflows
- →Integration with your existing systems
02
Internal knowledge base
Private AI search and instant answers across your internal documents.
- →Natural-language search with citations
- →Policy and document retrieval
- →Role-based access controls
03
Business AI assistants
Smart AI agents that handle tasks across the tools your team uses.
- →Drafting and correspondence
- →Scheduling and coordination
- →Admin support and internal enquiries
04
AI-powered analytics
Connect AI to your data sources for clearer reporting, analysis and decisions.
- →Conversational data analytics
- →Operational dashboards and reporting
- →Forecasting and anomaly detection
05
Customer-facing AI
AI tools that help clients get answers, complete tasks and make decisions.
- →Chatbots and customer-service agents
- →Self-service portals and applications
- →Recommendations and personalised help
06
Custom AI solutions
Purpose-built software for your operations and new AI-powered ideas.
- →Custom-built business applications
- →AI apps and embedded AI features
- →From product idea to market
How we work
From an idea to a working solution.
Start with an idea, a problem or a defined project. We can advise, build and take what we build into production, with each stage scoped to what you need.
A clear way forward
We clarify where AI can help, assess feasibility and risk, and shape a practical strategy, roadmap or governance approach. Advice can stand alone or lead into delivery.
Built around your needs
We design and build the right AI solution, connecting it with the systems and data your organisation already uses. Senior software engineers stay close from architecture through implementation.
Ready for real use
We take what we build into production with ShoreLogic-managed hosting, or deploy it to your preferred environment. Training, documentation and handover are scoped to what your team needs.
Who we work with
If real hours go into moving information around, we can help.
Professional services
Automating client intake, document workflows, and compliance tracking
Financial services
Intelligent reporting, data pipelines, and risk analysis automation
Government & public sector
Standardising AI adoption, streamlining citizen services, and improving operational efficiency
Healthcare & allied health
Appointment systems, clinical document processing, and operational intelligence
Construction & trades
Lead management, scheduling automation, and project coordination
Retail & e-commerce
Inventory intelligence, customer engagement, and demand forecasting
Frequently asked
The questions everyone asks us in the first call.
It depends on scope, and we’d rather say that than quote a number we invented. What we do commit to: the scope and the date are agreed before any work starts, so you’re never waiting to find out. We push for a first build small enough to reach production early, because a system people are actually using tells you more than another month of planning.
Yes — that can be the whole engagement. An opportunity assessment, an AI strategy, a roadmap or a governance approach is a normal thing to buy from us, and it doesn’t commit you to building anything afterwards. Because the same engineers would be the ones building it, the advice tends to be specific about cost, effort and risk.
Usually not. Most of what we build connects to systems you already run — your CRM, accounting tool, email, document store — so they work together and nobody has to be the glue between them. Where a system is genuinely holding you back, we’ll say so and explain what changing it would cost. That’s a recommendation, not a condition.
We design for it. Deployment goes wherever your obligations point — your cloud account, ours, or on-premise. We choose models and commercial terms so your data isn’t training anyone else’s system, and role-based access is in the design from day one. Between us we’ve delivered into government and regulated environments, so the questions your risk team will ask aren’t new to us.
No. The goal is to take the work that nobody likes off their plate — chasing, copying, reconciling — so they can do the work that needs a person. We’re not in the business of cutting headcount. We’re in the business of giving the people you already have their week back.
Good. Messy processes are where AI earns its keep. Part of the first phase is cleaning up the steps that are worth keeping and removing the ones that exist because someone left in 2019.
Usually us, if you want that. ShoreLogic-managed hosting is the simplest path to production and the one we’d normally suggest. If your obligations or preferences point elsewhere, we deploy into your environment instead — your cloud account or on-premise. Maintenance, optimisation and further development are scoped and agreed separately in either case.
We scope and price the first project up front, so you know the number before we start rather than watching a meter run. What happens after go-live — support, hosting, further work — is agreed as part of that proposal, not assumed.
We design for it. The fast-moving parts (models, prompts) are isolated from the parts that shouldn’t move (your data, integrations, business rules), so keeping current is a configuration change, not a rebuild. Who handles that maintenance — your team or ours — is agreed per engagement.
Start with a conversation
A casual call about where AI fits in your organisation.
30 minutes, no obligation. Tell us what’s slowing your team down, or where you think AI might fit. We’ll tell you whether it’s the right tool — and if it is, what we’d build.
LOCATION
Queensland, Australia · serving AU-wideRESPONSE
We usually reply the same or next business day.